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Laboratory Supervisor (NYQ)

July 29, 2021


Monday - Friday (40 hrs/wk)
8:00 AM - 5:00 PM
Department: Hematologic Flow - 682

Job Category: Management
Requisition Number: LABOR012741

Primary Purpose:

The Supervisor is responsible for the day-to-day supervision and oversight of the laboratory operation and personnel performing testing and reporting test results. The Supervisor assists the leadership team with operational and administrative functions that facilitate excellent patient care, maintain laboratory functions and ensure quality objectives. In addition, the Supervisor acts as a Medical Laboratory Scientist/Certified Technologist as needed to cover absences and/or increased production demands.

Per the Medical Director’s job description, the following functions may be delegated to the ARUP Operations Director, ARUP Group Manager, or ARUP Supervisor who qualify as a CLIA General Supervisor (or New York State (NY) qualifications for laboratory supervisory duties for NY testing): the responsibility of ensuring the functions of QC performance and data review, proficiency testing performance, training, competency assessment and test methodology performance studies.

About ARUP:

ARUP Laboratories is a national clinical and anatomic pathology reference laboratory and an enterprise of the University of Utah and its Department of Pathology. Based in Salt Lake City, Utah.

ARUP proudly hires top talent to create a work environment of diversity, professional growth and continuous development.  Our workforce is committed to the important service we provide to over one million patients each month.  We always strive for excellence and have a strong desire to have involvement with the advances in medicine and the role laboratory services plays within each patient’s life. We never forget that there is a patient behind every specimen we receive.

We are looking for individuals who want to contribute to ARUP's culture of accountability, integrity, service, and excellence.  Consider joining our dynamic team.

CLIA General Supervisor Essential Functions:

Conduct self in compliance with all ARUP Policies and Procedures

Provide effective leadership and direction to workforce members. 

Monitor and manage workforce member performance.

Ensure adequate allocation of resources including financial, instrumentation, supply, and personnel.

Ensure competency assessments are performed for direct reports performing supervisory functions. 

Ensure the orientation, training, and competency of testing personnel prior to independently performing testing on patient specimens per ARUP policy and regulatory requirements. Ensure that training needs are identified and addressed to maintain competent workforce.

Ensure that sufficient appropriately qualified testing personnel are recruited and trained to manage the complexity and scope of service provided, and that the competency of all individuals performing test procedures is regularly reviewed.

Ensure supervisory duties are delegated only to personnel who meet the CLIA General Supervisor qualifications (or New York State (NY) qualifications for laboratory supervisory duties for NY testing)

Provide clear and timely communication, including bringing problems and non-conformities to the attention of the laboratory management.

Ensure or perform day-to-day supervision of test performance by testing personnel.

Ensure effective problem resolution and corrective actions. 

Monitor test performance to meet the quality and service standards of the organization.

Ensure or perform Quality Control, Quality Assurance, and Quality Improvement to maintain acceptable level of testing performance.

Ensure actions are taken when test systems deviate from the laboratory’s established performance specification.

Ensure results of test examinations are not reported until test system is functioning properly.

Ensures enrollment and participation in proficiency testing or alternative performance assessment.

May participate in selection of test methodology.

May participate in establishment and/or verification or validation of laboratory test performance.

May participate in ensuring that qualified personnel are employed.

Maintain open and effective communication within the area of responsibility and with all other departments within the organization. Represent the area of responsibility to the rest of the organization. Provide effective leadership and direction to workforce members.

Monitor and evaluate the accomplishment of goals and manages workforce member performance.

Other Essential Functions:

Monitors the competency and training of employees in providing diagnostic testing within the scope of the work section. 

Hires, holds, and documents formal employee counseling sessions, and terminates as necessary.

Directs the daily workflow assigned to specific technical work section(s), including work assignments and result review.

Develops and ensures that procedures and methods are performed according to section protocol and kept up to date. 

Prepares and monitors procedures and schedules for quality control, equipment, instrument and instrument maintenance and enforces compliance.

Consults with the Medical Director(s) regarding technical issues when appropriate.

Ensures all changes within the laboratory are sufficiently validated prior to implementation.

Receives and handles complaints. 

May provide technical expertise in the use, calibration, maintenance, and troubleshooting of all laboratory instruments, equipment, reagents, and procedures. 

Performs routine and specialized procedures as necessary.

Maintains adequate supply inventories to meet or exceed TAT

Provides for review of patient testing results daily.

Assists the Group Manager by providing input for Strategic Planning, annual budget, and Standards of Performance. 

Participates in committees, task forces, and improvement teams as defined.

Assists with the complete instrument and/or testing method correlation prior to anticipated implementation.

Performs assessment of peers performing non-waived testing as a Qualified Observer.

Other duties as assigned.

Physical and Other Requirements:

Stooping: Bending body downward and forward by bending spine at the waist.

Reaching: Extending hand(s) and arm(s) in any direction.

Mobility: The person in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc.

Communicate: Frequently communicate with others.

PPE: Biohazard laboratory environment that requires use of personal protective equipment in accordance with CDC and OSHA regulations and company policies.

ARUP Policies and Procedures: To conduct self in compliance with all ARUP Policies and Procedures.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Fine Motor Control: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.

Continuing Education: Continual assessment of current literature and best practices.




Bachelor's Degree or better in Biological Sciences or related field.


Master's Degree or better in Biological Sciences or related field.

PhD or better in Biological Sciences or related field.



Doctoral degree in Clinical or Medical Laboratory Science, Medical Technology or in the chemical or biological sciences with two (2) years of post-degree high complexity clinical diagnostic testing experience post Technologist Trainee level 

Or Master's degree in Clinical or Medical Laboratory Science, Medical Technology or in the chemical or biological sciences with four (4) years of post-degree high complexity clinical diagnostic testing experience post Technologist Trainee level

Or Bachelor’s degree in Clinical or Medical Laboratory Science, Medical Technology or in the chemical or biological sciences with six (6) years of post-degree high complexity clinical diagnostic testing experience post Technologist Trainee level.

Experience must include two (2) years spent working under a director at the doctoral level


Experience demonstrating increasing levels of responsibility

Licenses & Certifications


Applicable ASCP or AAB

For More Information:


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)